Help & Support
Get support with your membership, access and any questions about using your Fishub account.
Get help with your Fishub membership, access or any questions you may have about the platform. You’ll find answers to common questions below, or you can contact us directly.
Frequently Asked Questions
MEMBERSHIP & ACCESS
How do I log in to my account?
Use the account page icon in the navigation bar and enter your registered email address and password. Once logged in, you’ll be taken to your member dashboard.
I’ve forgotten my password, what do I do?
Use the “Forgot Password” option on your account page to reset your password. You’ll receive an email with instructions to create a new one.
My account isn’t working, what should I check?
Make sure your membership is active and that you’re logged in with the correct email address. If you’re still having issues, contact support below.
FISHUBTV
Where can I watch FishubTV content?
All video content is available on the FishubTV page inside the members area.
Why can’t I see any videos yet?
Content is added after each round of the Premier League, with full videos appearing on the FishubTV page once available. Some snippets may also be uploaded during each match day, depending on the signal.
Can I watch FishubTV on YouTube?
No — all FishubTV content is available exclusively through the Fishub website.
This allows us to keep everything in one place and ensure the quality and consistency of the coverage. It also means we can fully support the partners and sponsors involved in the Premier League, while continuing to develop the platform and add new features for members.
DREAM TEAM
How do I create my Dream team?
Go to the Dream Team page and use the “Your Team” section to select your anglers.
How are points calculated?
Points are awarded based on angler performance in each round of the Premier League. Your total score updates after each event.
Can I change my team?
Yes, you can make changes in the Transfers section, depending on the league’s rules.
MEMBER DISCOUNTS
How do I use a discount code?
Click “Reveal Code” on the offer, then follow the link to the retailer (for online discounts) and enter the code at checkout. For in-store offers, visit the retailer and show your membership card, available in your Members Hub or My Account page.
Do discount codes change?
Yes — some offers and discount codes may change or be updated on a monthly basis. We recommend checking back regularly to make sure you’re using the latest available code.
Can I share discount codes with others?
No — discount codes are provided exclusively for Fishub members and must not be shared publicly. Misuse of codes may result in access being restricted.
GENERAL
What do I get with my Fishub membership?
Your membership gives you access to FishubTV, member discounts, the event calendar, the community forum, and the Fishub Dream Team, with new features and benefits continuing to be added as the platform grows.
How do I stay up to date with new features and offers?
Check the Members Updates page regularly or sign up to the Fishub newsletter for the latest updates.
How can I contact support?
Use the contact form below and we’ll get back to you as soon as possible.
